Cleanliness of the whole hotel is exceptional. Housekeeping is timely, thorough, and very friendly. Location is amazing - easy walk everywhere!! View of the mountains was great. Wish the building across the street didn't have such a huge, ugly tower. Parking attendants were speedy from the time you ask for the car until they are helping you load your things. Always ready with directions, suggestions, etc.
Brad
September 2023
Location was perfect. I'd give it a walkability score of 8 out of 10. We were in Room 1216, top floor We had beautiful mountain views. The front desk staff was great. A nice surprise for us was the afternoon champagne (free). They gladly gave refills. Nice touch. We ate breakfast twice at Hemingway's. DELICIOUS! Fabulous wait staff. Valet parking was great. Some people thought $17.00/day was steep, but you'd pay more feeding the meters. All in all, we'll be back.
O'neill
August 2023
Beautiful property! Excellent Cuban patio restaurant!
Anonymous
July 2023
The location was great. It actually was in a part we had never walked or seen. It was in the heart of where we normally stay and close to one of our favorite spots we like to visit. When we walked into the hotel we were welcomed with smiling faces, The restaurants around it were nice and food was good. The room was nice, bed was comfy, but didn't like that the bed was in the middle of the room. I would say even though we paid for a mountain view, there was nothing special about it. The bathroom had an open shower with glass panel and Bluetooth mirror. I like how your room key was the only way you could use the elevator to get to your room. Overall it was good.
Bridget
July 2023
The staff was friendly. I thought the complimentary champagne at check-in was a nice touch. They were able to accommodate me for early check-in at no additional charge. I had a corner room and the views were lovely. The room was clean and the bed was comfortable. I also liked the text message service they used to communicate prior to and during my stay to ask if I needed anything. I would definitely stay here again!
Roshanda
August 2023
Contemporary design is nice. I love the flooring in the rooms! Much cleaner than carpet. Comfortable beds. Bathroom was clean and spacious. The location is great, right in downtown. A short drive to Biltmore. Complementary champagne is a lovely plus. Patio and restaurant have an excellent view. If you're a coffee drinker, bring k cups. Parking is a little odd because you must valet, but requesting your car is easy and our car was available quickly.
Thomas
January 2023
The staff was great and the manager Derrick was very accommodating
David
December 2022
The hotel was situated withing walking distance of the downtown shops and restaurants. The room was generously sized and the entire hotel had a new and secure feel to it. The valet service was always snappy bringing the car around.
Noah
May 2023
Fantastic location, easy walking distance to shops and places to eat. The room was extremely spacious as was the gorgeous bathroom (with Bluetooth mirror!!) The staff were friendly and helpful. It was a beautiful hotel to stay at. The view from our room was just stunning
Janelle
April 2023
Clean; comfortable; superb location. Valet parking efficient, courteous and helpful valets. Dining/ cocktails on Hemingway's 4th floor patio with fantastic mountain views. Excellent system to assure secure access to guest floors. Quite comfortable beds.
Jim
September 2023
Reservations:
+1-833-728-2041